Shipping policy
Here it is — select all and replace:
Effective Date: June 17, 2026
At TotalGearHub.com, we aim to ship your order quickly and efficiently. Please review the shipping details below.
Free Standard Shipping on Most Orders (Contiguous U.S. Only)
We offer free standard shipping on most items under 10 lbs shipped within the lower 48 U.S. states. Oversized, heavy, or awkward-to-ship items such as long hoses, manifolds, and similar parts may incur a shipping charge which will be stated on the product page or communicated prior to fulfillment.
- We use carriers such as USPS, UPS, and FedEx
- Shipping method is selected at our discretion to provide the best value and delivery time
- Estimated delivery time is 3–7 business days after processing
Shipping to Alaska, Hawaii, U.S. Territories & Canada
Orders shipped to Alaska, Hawaii, Puerto Rico and other U.S. territories, or Canada may incur additional shipping fees, which will either be calculated at checkout or require us to contact you for a shipping quote before fulfillment. If we cannot reach you to collect the additional cost, we may cancel and refund the order.
Oversized or Heavy Items
Certain large or heavy items may not qualify for free shipping and may include a shipping surcharge, which will be clearly stated in the product listing or communicated to you after checkout if needed. We may use freight, LTL, or oversized services as required.
Order Processing Time
Orders are typically processed within 1–3 business days. Once shipped, a tracking number will be emailed to you.
Carrier & Method
We reserve the right to choose the shipping carrier and method based on item size, weight, and destination. If you require a specific shipping method, contact us before placing your order — additional fees may apply.
Lost or Damaged Packages
If your package is damaged or lost in transit, retain all packaging and take clear photos, then file a claim with the shipping carrier. We are happy to assist with documentation but are not responsible for carrier-related delays, losses, or damage.
Incorrect Addresses
Please double-check your shipping address at checkout. We are not responsible for items lost or delayed due to incorrect or incomplete addresses.
Returns
Please review our Return & Refund Policy for details. Original outbound shipping charges are non-refundable.
Questions?